My heart goes out to people that are crying out for help and haven’t had many people care genuinely enough to listen. It must be so tough to go on…

🎥 Heidi The Flamingo thank you for the insight into this topic (I knew nothing about before now). It sounds like many systems: it could be much better than it is, and you’d think there’d be more resources put towards such an important life-dependent service.

A universal referral database and more comprehensive training sounds like these would make a huge impact on how much volunteers can help. Good on you for taking on such a harrowing job… I’m sure you made a difference to many people. xx

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